AGENT/BROKER FAQ
Welcome! Keystone Realty Group has been selected as a listing broker by Raine Asset Management Services to market HUD owned homes in Florida.
We have provided some helpful information below to assist you in selling HUD owned homes. If after reviewing this information you have further questions, please do not hesitate to contact our office at (561) 502-1730 or you can contact the listing agent noted in MLS.
How do I access a HUD Home for sale listed by Keystone Realty Group?
Schedule an appointment through the showing feature in MLS or contact our office at (561) 502-1730 to schedule a showing.
You must accompany every client when showing a HUD home. You are not permitted to give anyone the lockbox code. Please sign in on the sign in sheet when you show a HUD home.
How do I make an offer on a property?
Only licensed real estate agents are able to submit offers online. If you do not have an account go to www.hudhomestore.gov to create an agent account. You must obtain your brokerages NAID # before you can create an account. To submit a bid go to www.hudhomestore.gov, search properties, when you find a property you would like to place a bid on, click the HUD Registered Bidder tab in the lower right hand corner and follow the instructions.
Here is a helpful video that can assist you thru the process of finding a property and submitting a bid. How to submit a bid
Do owner-occupants have a priority in bidding?
Yes, there is an initial owner-occupant set aside at the beginning of the bid process. Refer to www.hudhomestore.gov for the bidding deadlines for each property.
What is the Good Neighbor Next Door (GNND) program?
The good neighbor next door program allows teachers, police officers, fire fighters and EMS personnel to purchase HUD properties that are located in a revitalization area for a 50% discount if they live in the property for 36 months. More information is available online: About Good Neighbor Next Door.
Finding Good Neighbor Next Door Homes
What are the various listing periods and how do they pertain to the Owner Occupant Period?
BE SURE TO VERIFY BID DEADLINES FOR EACH PROPERTY ON www.hudhomestore.gov
IN & IE Properties
Can a Buyer purchase a HUD home for investment purposes?
Yes, but you must wait until the Exclusive listing period is over, since no investors can place bids during that time. Once the Exclusive listing period ends, the Extended listing period begins, then investors can bid on the home (as can owner-occupants, nonprofits, and government agencies).
Can utilities be turned on for inspections and appraisal?
Each property has a Property Condition Report (PCR) completed by HUD’s Field Service Manager (FSM). The PCR is found on www.hudhomestore.gov under the “Addendum” tab for each property. Please review the PCR to see if the water, electric and gas activation will be permitted. If the property did NOT pass the pressure test or electrical problems are noted the FSM will most likely deny utility activation.
HUD will not make repairs in order to activate utilities if deficiencies are disclosed on the PCR. Please check with your Buyer’s lender regarding loan requirements regarding utility activation.
THE PCR IS NOT TO BE USED FOR THE PURPOSE OF A WHOLE HOUSE INSPECTION AND IS FOR INFORMATION PURPOSES ONLY.
Will HUD make repairs?
No, HUD will not make repairs if deficiencies are found during inspection or appraisal. All HUD homes are sold “AS IS”. HUD makes no representation or warranty to the condition of the property.
Can the Buyer make repairs to a property if needed prior to purchase?
No, HUD properties are sold “AS IS”. No repairs can be performed on a property until after the new owner has closed and taken possession of the property.
Does HUD give money for repairs to the property?
No, however, a home buyer may wish to utilize an FHA 203K streamline loan to finance repairs on the property.
When can the buyer complete a professional home inspection on the property?
After a contract is accepted and signed by HUD, an owner occupant buyer has a 15 day time frame to complete a professional home inspection to determine if there are any substantial property deficiencies not disclosed to the buyer through the Property Condition Report.
Can a Buyer elect to use his or her closing agent?
Yes, all buyers will have to choose their own escrow company at the buyer’s expense. The closing agent will need to be an approved HUD Buyer Select Closing Agent (BSCA). The selling agent will be required to complete an addendum providing the name and contact information of the selected escrow company. This addendum must be submitted with the contract package at the time of bid acceptance. HUD will only pay a portion of the closing fees up to 3% of the sales price, if the buyer includes closing costs on line 5 at the time of bid submission. If there are no closing costs included in the bid, the buyer will be required to pay closing fees.
Is earnest money required?
Yes, all offers require earnest money. The earnest money must be in the form of a cashier’s check or money order payable to the closing agent the Buyer has selected.
Earnest money amounts required are:
My Buyer’s bid has been accepted, what is my next step?
Upon bid award, you will receive an email notification. This email will include a web-link where you can print off the most current version of the Sales Contract package and other required forms. Upon bid award notification, Original Earnest Money in the form of a cashier’s check payable to the Buyer Select Closing Agent is to be delivered to the Listing Broker. Upon bid award notification, Original Contract Package is to be sent to Sage Acquisitions with a copy of the Earnest Money Funds. Double check to confirm all documents have been signed and initialed by the buyer and selling agent/broker and completed entirely. Utilizing the fillable contract package provided at SageAcq.com will assist with accuracy.
The original sales contract package must be received in the designated Sage Acquisitions office within 2 business days of bid acceptance, utilizing services such as USPS, UPS, Fed-ex, etc. for tracking.
Example: If the bid is awarded on Monday, the contract package must be received in the Sage Acquisitions office before close of business on Wednesday.
We have provided some helpful information below to assist you in selling HUD owned homes. If after reviewing this information you have further questions, please do not hesitate to contact our office at (561) 502-1730 or you can contact the listing agent noted in MLS.
How do I access a HUD Home for sale listed by Keystone Realty Group?
Schedule an appointment through the showing feature in MLS or contact our office at (561) 502-1730 to schedule a showing.
You must accompany every client when showing a HUD home. You are not permitted to give anyone the lockbox code. Please sign in on the sign in sheet when you show a HUD home.
How do I make an offer on a property?
Only licensed real estate agents are able to submit offers online. If you do not have an account go to www.hudhomestore.gov to create an agent account. You must obtain your brokerages NAID # before you can create an account. To submit a bid go to www.hudhomestore.gov, search properties, when you find a property you would like to place a bid on, click the HUD Registered Bidder tab in the lower right hand corner and follow the instructions.
Here is a helpful video that can assist you thru the process of finding a property and submitting a bid. How to submit a bid
Do owner-occupants have a priority in bidding?
Yes, there is an initial owner-occupant set aside at the beginning of the bid process. Refer to www.hudhomestore.gov for the bidding deadlines for each property.
What is the Good Neighbor Next Door (GNND) program?
The good neighbor next door program allows teachers, police officers, fire fighters and EMS personnel to purchase HUD properties that are located in a revitalization area for a 50% discount if they live in the property for 36 months. More information is available online: About Good Neighbor Next Door.
Finding Good Neighbor Next Door Homes
What are the various listing periods and how do they pertain to the Owner Occupant Period?
BE SURE TO VERIFY BID DEADLINES FOR EACH PROPERTY ON www.hudhomestore.gov
IN & IE Properties
- Only owner occupants are given priority and can bid for the first 15 days from the listing date for IN & IE properties. The first 10 days of the 15 days all bids from owner occupants are held and not opened or reviewed. On the 11th day, they open and review all bids that were received during those first 10 days.
- Day 11-15 is still for owner occupants, but it is daily bidding. You should watch the status of your offer under bidder functions.
- If no offers are accepted within the first 15 days, bidding will be opened to all bidders on day 16.
- Placed in the lottery period for Non-profits and Government Agencies for the first 7 days.
- If no bids are accepted in the lottery period, properties are placed in the exclusive owner occupant period for the first 5 days.
- If no bids are accepted from owner occupants, bidding will be opened to all purchasers on the 6th day of daily bidding.
- Bids received on Fridays, Saturdays, and Sundays in the same bid period will be considered as being received simultaneously during that period and will be opened on the following Monday or the next business day if Monday is a federal holiday.
- Bids received on a federal holiday in the same bid period will be considered as being received on the previous day and will be also opened on the next business day. For example, if Wednesday is a federal holiday, bids received on Tuesday and Wednesday will be opened and reviewed on Thursday (or on the next business day, if Thursday is also a federal holiday).
Can a Buyer purchase a HUD home for investment purposes?
Yes, but you must wait until the Exclusive listing period is over, since no investors can place bids during that time. Once the Exclusive listing period ends, the Extended listing period begins, then investors can bid on the home (as can owner-occupants, nonprofits, and government agencies).
Can utilities be turned on for inspections and appraisal?
Each property has a Property Condition Report (PCR) completed by HUD’s Field Service Manager (FSM). The PCR is found on www.hudhomestore.gov under the “Addendum” tab for each property. Please review the PCR to see if the water, electric and gas activation will be permitted. If the property did NOT pass the pressure test or electrical problems are noted the FSM will most likely deny utility activation.
HUD will not make repairs in order to activate utilities if deficiencies are disclosed on the PCR. Please check with your Buyer’s lender regarding loan requirements regarding utility activation.
THE PCR IS NOT TO BE USED FOR THE PURPOSE OF A WHOLE HOUSE INSPECTION AND IS FOR INFORMATION PURPOSES ONLY.
Will HUD make repairs?
No, HUD will not make repairs if deficiencies are found during inspection or appraisal. All HUD homes are sold “AS IS”. HUD makes no representation or warranty to the condition of the property.
Can the Buyer make repairs to a property if needed prior to purchase?
No, HUD properties are sold “AS IS”. No repairs can be performed on a property until after the new owner has closed and taken possession of the property.
Does HUD give money for repairs to the property?
No, however, a home buyer may wish to utilize an FHA 203K streamline loan to finance repairs on the property.
When can the buyer complete a professional home inspection on the property?
After a contract is accepted and signed by HUD, an owner occupant buyer has a 15 day time frame to complete a professional home inspection to determine if there are any substantial property deficiencies not disclosed to the buyer through the Property Condition Report.
Can a Buyer elect to use his or her closing agent?
Yes, all buyers will have to choose their own escrow company at the buyer’s expense. The closing agent will need to be an approved HUD Buyer Select Closing Agent (BSCA). The selling agent will be required to complete an addendum providing the name and contact information of the selected escrow company. This addendum must be submitted with the contract package at the time of bid acceptance. HUD will only pay a portion of the closing fees up to 3% of the sales price, if the buyer includes closing costs on line 5 at the time of bid submission. If there are no closing costs included in the bid, the buyer will be required to pay closing fees.
Is earnest money required?
Yes, all offers require earnest money. The earnest money must be in the form of a cashier’s check or money order payable to the closing agent the Buyer has selected.
Earnest money amounts required are:
- Purchase price of $50,000 or less the earnest money is $500
- Purchase price of $50,001 or more it is $1,000
- Vacant land/lots require 50% of the purchase price
My Buyer’s bid has been accepted, what is my next step?
Upon bid award, you will receive an email notification. This email will include a web-link where you can print off the most current version of the Sales Contract package and other required forms. Upon bid award notification, Original Earnest Money in the form of a cashier’s check payable to the Buyer Select Closing Agent is to be delivered to the Listing Broker. Upon bid award notification, Original Contract Package is to be sent to Sage Acquisitions with a copy of the Earnest Money Funds. Double check to confirm all documents have been signed and initialed by the buyer and selling agent/broker and completed entirely. Utilizing the fillable contract package provided at SageAcq.com will assist with accuracy.
The original sales contract package must be received in the designated Sage Acquisitions office within 2 business days of bid acceptance, utilizing services such as USPS, UPS, Fed-ex, etc. for tracking.
Example: If the bid is awarded on Monday, the contract package must be received in the Sage Acquisitions office before close of business on Wednesday.
